Ambassador Self Check-in Hotel | Hotel in Lucerne

| 8.2 (392 Reviews) |  1 Bathroom
Lucerne Hotel | Ambassador Self Check-in Hotel

Hotel in Lucerne

Pet-friendly Lucerne hotel connected to a shopping center, steps from Loewenplatz
This smoke-free hotel features coffee/tea in a common area, a library, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Ambassador Self Check-in Hotel offers 31 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11 pm express check-in available
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for continental breakfast: approximately chf 20 for adults and chf 10 for children nearby parking fee: chf 25 per day(262 ft away; open 24 hours) pet fee: chf 20 per accommodation, per stay service animals are exempt from fees a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of chf 20 per accommodation, per stay service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Wai Man
Oct 20, 2025 08:07:02 PM
Review Score:   6
Summary: The room is spacious but a bit old and not very clean, hair found in bathroom, floor and pillow. Not enough sockets and lighting. Receptionists are nice and allow early check-in. However the hair and body wash provided by the hotel were all leaked out from the bottle, making us did not have enough to use. When I called and reported the issue to the staff at night, they just said they had refilled the wash before we moved in and not willing to come to check the problem. I reflected the issue to the receptionist in the next day and the problem was finally solved.
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