Excelsior Hotel Ernst am Dom | Hotel in Cologne

| 9.6 (1002 Reviews) |  1 Bathroom
Altstadt-Nord Hotel | Excelsior Hotel Ernst am Dom

Hotel in Altstadt-Nord, Cologne

Luxury hotel with 2 restaurants, steps from Cologne Cathedral
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a sauna, valet parking, and coffee/tea in a common area.
Excelsior Hotel Ernst am Dom offers 133 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Bathrobes
  • Towels
Bedroom
  • Hypo-allergenic bedding
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Blackout drapes/curtains
  • Separate sitting area
  • Phone
  • Soundproofing
  • Free newspapers
  • Laptop-compatible safe
  • Slippers
  • Connecting rooms available
  • Individually furnished
  • Turndown service
  • Individually decorated
  • Iron/ironing board (on request)
  • Desk
  • In-room massage
Breakfast
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 1 bar
  • 2 restaurants
  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 52 per person
  • Champagne service
  • Free minibar
  • Free bottled water
Parking
  • Valet parking on site (EUR 29 per day; includes in/out privileges)
  • Limo/town car service
  • Self parking on site (EUR 29 per day)
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
Accessibility
  • Wheelchair-accessible concierge desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 43
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk height (inches): 47
  • Magnifying mirror
  • Wheelchair-accessible restaurant
Activities
  • Hiking/biking trails
  • Bicycle rentals
  • Sauna
  • Shopping
  • Steam room
  • Fitness center
Entertainment
  • Satellite channels
  • Tablet computer
  • Flat-screen TV
General
  • Conference space (4499 square feet)
  • Business center
  • Meeting rooms - 6
  • Front-desk safe
  • Banquet hall
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • English
  • Italian
  • French
  • German
  • Spanish
  • Designated smoking areas
  • Couples dining
Guest Services
  • Soundproofed rooms
  • In-room child care (surcharge)
  • Laundry facilities
  • Supervised childcare (surcharge)
  • Tour/ticket assistance
  • Wedding services
  • Concierge services
  • Luggage storage
  • Turndown service
  • 24-hour front desk
  • Dry cleaning service
  • Multilingual staff
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5:30 am express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 120.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 52 per person airport shuttle fee: eur 65.00 per vehicle (one-way) self parking fee: eur 29 per day valet parking fee: eur 29 per day (in/out privileges) pet fee: eur 30 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: eur 120.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 30 per pet, per night service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Rachel
Feb 3, 2026 04:20:43 AM
Review Score:   10
Summary: Great room. Great staff. Amazing breakfast!
See All Reviews

Room Arrangement

Room Info Facilities
Suite
Room Size: 592 square feet m2
1 King Bed
Suite

General

Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Square feet - 592, Ping - 16.64, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Air conditioning, Bed count maximum 1, Square meters - 55, Free cribs/infant beds
Suite (Cathedral View)
Room Size: 538 square feet m2
1 King Bed
Suite (Cathedral View)

General

Rollaway/extra beds (surcharge), Square meters - 50, Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Classic Single Room
Room Size: m2
1 Twin Bed
Classic Single Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Deluxe Room
Room Size: 344 square feet m2
1 King Bed
Deluxe Room

General

Rollaway/extra beds (surcharge), Square meters - 32.0, Shower/tub combination, Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Deluxe Room (Grand)
Room Size: 344 square feet m2
1 King Bed
Deluxe Room (Grand)

General

Square meters - 32, Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Suite (Excelsior)
Room Size: 861 square feet m2
1 King Bed
Suite (Excelsior)

General

Rollaway/extra beds (surcharge), Separate bathtub and shower, Square meters - 80, Number of bedrooms - 1, Ping - 24.20, Square feet - 861, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Junior Suite
Room Size: 430 square feet m2
1 King Bed
Junior Suite

General

Rollaway/extra beds (surcharge), Square meters - 40, Shower/tub combination, Bed count minimum 1, Extra bed count 1, Square feet - 430, Air conditioning, Bed count maximum 1, Free cribs/infant beds, Ping - 12.08
Superior Room (Grand)
Room Size: 322 square feet m2
1 King Bed
Superior Room (Grand)

General

Square meters - 30, No rollaway/extra beds, Ping - 9.05, Shower only, Square feet - 322, Bed count minimum 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Classic Double Room
Room Size: m2
1 Double Bed
Classic Double Room

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Executive Suite
Room Size: 645 square feet m2
1 King Bed
Executive Suite

General

Square feet - 645, Rollaway/extra beds (surcharge), Ping - 18.13, Shower/tub combination, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 1, Number of living rooms 1, Air conditioning, Free cribs/infant beds, Square meters - 60, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Altstadt-Nord hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Altstadt-Nord hotel have a swimming pool?

No, this Altstadt-Nord hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Altstadt-Nord hotel?

Best-rates for the Altstadt-Nord hotel starts from $358 per night with includes Business Services, Child Friendly, Accessibility, Bedding/Linens, Spa, Restaurant, Internet, Parking, Toiletries, Guest Services, Wheelchair Accessible, Wellness Facilities, Bar, Breakfast, Laundry, Designated Smoking Area, TV, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Altstadt-Nord hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Altstadt-Nord hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Altstadt-Nord hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Altstadt-Nord hotel?

Based on the information reported by the owner or manager, the Altstadt-Nord hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Altstadt-Nord hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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