Is this Hôtel Alpes & Lac pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hôtel Alpes & Lac have a swimming pool?

No, this Hôtel Alpes & Lac does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hôtel Alpes & Lac?

Best-rates for the Hôtel Alpes & Lac starts from $194 per night with includes Business Services, Security/Safety, Restaurant, Breakfast, Child Friendly, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Guest Services, TV, Bedding/Linens, Wellness Facilities, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hôtel Alpes & Lac a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hôtel Alpes & Lac wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hôtel Alpes & Lac is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hôtel Alpes & Lac?

Based on the information reported by the owner or manager, the Hôtel Alpes & Lac indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hôtel Alpes & Lac?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hôtel Alpes & Lac | Hotel in Neuchatel

| 8.8 (387 Reviews) | 1 Bathroom

Hotel in Neuchatel

Hotel in Neuchatel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
Hôtel Alpes & Lac offers 30 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Towels

Hair dryer

Shower/tub combination

Private bathroom

Bedroom

Free cribs/infant beds

Bed sheets

Desk

Phone

Safe

Soundproofing

Connecting rooms available

Breakfast

1 restaurant and 1 coffee shop/cafe

Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends: CHF 18 per person

1 bar

Parking

Onsite parking options include a garage

Limited onsite parking

Covered self parking on site (CHF 10 per day)

Accessibility

Elevator

Activities

Hiking/biking trails

Sailing

Windsurfing

Entertainment

Cable channels

Flat-screen TV

General

Meeting rooms - 2

Vending machine

Elevator

Front-desk safe

ATM/banking services

Banquet hall

French

Portuguese

German

Italian

English

Smoke-free property

Guest Services

Soundproofed rooms

Free cribs/infant beds

Luggage storage

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately chf 18 per person covered self parking fee: chf 10 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Paul

Oct 24, 2025 06:25:00 PM

Review Score: 10

Summary: Very nice hotel with a great view, but construction noise was an issue during the day.

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room, Lake View Room Size: 172 square feet m² 1 Double Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 172, Square meters - 16, Lake view, Ping - 4.83, Bed count minimum 1, Bed count maximum 1
Double Room, City View Room Size: 172 square feet m² 1 Double Bed	General Square meters - 16.0, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 172, Ping - 4.83, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Twin Beds, Lake View Room Size: 215 square feet m² 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Square feet - 215, Rollaway/extra beds (free), Number of bedrooms - 0, Ping - 6, Lake view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Single Room, Lake View Room Size: 140 square feet m² 1 Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 140, Lake view, Square meters - 13, Ping - 3.93, Bed count minimum 1, Bed count maximum 1
Suite Lac (Annexe) Room Size: 398 square feet m² 2 Twin Beds	General Number of living rooms 0, Partial lake view, Number of bedrooms - 1, Ping - 11, Square meters - 37, Extra bed count 1, Air conditioning, Square feet - 398, Bathrobes, No rollaway/extra beds, Day bed, Bed count minimum 2, Bed count maximum 2
Double Room Lac (Annexe) Room Size: 248 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 248, No rollaway/extra beds, Ping - 7, Lake view, Bed count minimum 1, Square meters - 23, Air conditioning, Bed count maximum 1
Twin Room, Balcony, Lake View Room Size: 205 square feet m² 2 Twin Beds	General Square feet - 205, Number of living rooms 0, Balcony or patio, Rollaway/extra beds (free), Number of bedrooms - 0, Square meters - 19, Ping - 5.76, Balcony, Lake view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Double Room, Balcony, Lake View Room Size: 205 square feet m² 1 Double Bed	General Square feet - 205, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 19, Ping - 5.76, Balcony, Lake view, Bed count minimum 1, Bed count maximum 1
Double Room Gare (Annexe) Room Size: 215 square feet m² 1 Double Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Ping - 6, Bed count minimum 1, Air conditioning, Bed count maximum 1, City view