Mandarin Oriental Palace, Luzern | Hotel in Lucerne

| 9.4 (301 Reviews) |   Pet Friendly  18 Bathrooms  50 Guests
Lucerne Hotel | Mandarin Oriental Palace, Luzern

Hotel in Lucerne

Mandarin Oriental Palace, Luzern features a garden, terrace, a restaurant and bar in Lucerne. The property is located a 15-minute walk from Lucerne Train Station, 0.7 miles from Chapel Bridge and 22 miles from Titlis Rotair Cable Car. The property provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, every room has a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at Mandarin Oriental Palace, Luzern also provide guests with a balcony. All guest rooms include a safety deposit box. The accommodation offers 5-star accommodations with a sauna. Popular points of interest near Mandarin Oriental Palace, Luzern include Lido Luzern, Lion Monument and KKL Culture and Convention Center Lucerne. Zurich Airport is 40 miles away, and the property offers a paid airport shuttle service.

Mandarin Oriental Palace, Luzern is located in Lucerne.

This 133 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Accessibility, Security/Safety, and several others. This is a 5 star rated property and has over 301 reviews with the average score of 9.4 . Coming to Lucerne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 133 Bedrooms Hotel if you want to learn more about this place in Lucerne. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental Palace, Luzern in Lucerne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental Palace, Luzern”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kid-friendly buffet
  • Kids' meals
  • Wine/Champagne
  • Bar
Parking
  • Accessible parking
  • Parking garage
  • Parking
  • Electric vehicle charging station
Activities
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa
  • Fitness center
  • Sauna
  • Spa facilities
General
  • Elevator
  • Smoke-free property
  • Designated smoking area
  • Hypoallergenic room available
  • Heating
  • Non-smoking rooms
  • Safe
  • Air conditioning
  • Facilities for disabled guests
  • Pet friendly
  • Paid Wifi
Guest Services
  • Pet bowls
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Pet basket
  • Private check-in/out
  • Room service
  • Airport shuttle (additional charge)
  • Baggage storage
  • Suit press
  • Lockers
  • 24-hour front desk
  • Airport shuttle
  • Dry cleaning
  • Currency exchange
  • Shuttle service
  • Shuttle service (additional charge)
  • Ironing service
  • Daily housekeeping
  • Laundry
  • Concierge
  • Valet parking
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Garden
  • Terrace
  • Sun deck
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews

Value for money:
8.62
Location:
9.76
Staff:
9.56
Facilities:
9.51
Comfort:
9.77
Cleanliness:
9.67
Peter
Dec 11, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Was a beautiful hotel with amazing staff that exceeded all our expectations.
Summary: Wonderful
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Bedroom

Childrens' cribs
Superior Lake View Room
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Bedroom

Childrens' cribs
Superior Lake View Room with Balcony
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs
Superior Lake View Room with Terrace
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs
Deluxe Lake View Room
Room Type: Double
Room Size: 36 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Bedroom

Childrens' cribs
Deluxe Lake View Room with Balcony
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs
Mandarin Room
Room Type: Triple
Room Size: 50 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Junior Suite
Room Type: Suite
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Accessible - Lake View Junior Suite
Room Type: Triple
Room Size: 47 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Junior Suite with Balcony
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Bathtub, Bathrobe, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs
Lake View Junior Suite with Terrace
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Bathtub, Bathrobe, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Suite
Room Type: Suite
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Bathtub, Bathrobe, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Suite with Balcony
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Bathtub, Bathrobe, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Tower Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
1 Sofa bed Bed
Lake View Tower Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Bathtub, Bathrobe, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Lake View Suite with Terrace
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
Lake View Suite with Terrace

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Deluxe Lake View Room with Terrace
Room Type: Double
Room Size: 37 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Deluxe Lake View Room with Terrace

Food & Drink

Bottle of water, Tea/Coffee maker

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Bathroom

Bathrobe, Free toiletries, Private bathroom

Living Area

Desk
Panoramic Junior Suite
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
Panoramic Junior Suite

Food & Drink

Bottle of water, Tea/Coffee maker

General

Safe, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Bathroom

Bathrobe, Free toiletries, Private bathroom

Living Area

Desk
Accessible - Superior Room
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Private bathroom, Shower

General

Safe, Ironing facilities

Media & Technology

Telephone

Living Area

Desk
Check Hotel Availability
Nightly rates from:
USD872
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