Seehotel Rheinsberg | Hotel in Rheinsberg

| 8.2 (30 Reviews) |  1 Bathroom
Rheinsberg Hotel | Seehotel Rheinsberg

Hotel in Rheinsberg

Lakefront hotel with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a sauna, and concierge services are onsite.
Seehotel Rheinsberg offers 104 accommodations with minibars and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rheinsberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 5:30 am contactless check-in available minimum check-in age: 18
Check-out
Check-out before 10:00 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 30.0 per day.
Payment Policy
Airport shuttle fee: eur 110 per person (one-way) airport shuttle fee per child: eur 110 (one-way) pet fee: eur 15 per pet, per day service animals are exempt from fees rollaway bed fee: eur 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 15 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Peter
Nov 12, 2024 05:09:49 PM
Review Score:   4
Summary: I had looked forward to my stay at the Seehotel, booked for three nights during a business trip. The lakeside location and sauna/steam room facilities sounded ideal. However, upon arrival, I found a note in my room informing me there would be no telephones for the week due to system work. This also meant the sauna and steam room were out of service, as alarms wouldn’t be available in emergencies. There was no internet or Wi-Fi anywhere in the hotel. This was not mentioned in the welcome letter, and when I raised it at reception, the staff shrugged and unhelpfully suggested trying the top floor for a signal. Additionally, mobile reception was poor, and I often had to sit in a dark corridor on the third-floor conference area to connect and work. The staff appeared indifferent to the inconvenience. When I emailed to raise these issues, I received a handwritten note advising me to speak with reception. However, the house manager was never available when I attempted to follow up. The hotel itself is in a beautiful location in Rhinesberg, and the breakfast and restaurant staff were wonderful. However, my experience was further soured at checkout when the receptionist insisted I pay, despite having prepaid through Hotels.com. I ended up only paying the city tax, plus €5 per night for parking, which felt unreasonable given the lack of key amenities. I won’t be returning; prior notice of such disruptions, or a sincere apology, would have gone a long way.
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