Is this The Heidelberg Exzellenz Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Heidelberg Exzellenz Hotel?

Check-in time for The Heidelberg Exzellenz Hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Heidelberg Exzellenz Hotel have a swimming pool?

No, this The Heidelberg Exzellenz Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Heidelberg Exzellenz Hotel?

Best-rates for the The Heidelberg Exzellenz Hotel starts from $141 per night with includes Transportation/Shuttle, Fireplace/Heating, Guest Services, Laundry, Pet Friendly, Security/Safety, Business Services, Restaurant, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Heidelberg Exzellenz Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Heidelberg Exzellenz Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Heidelberg Exzellenz Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Heidelberg Exzellenz Hotel?

Based on the information reported by the owner or manager, the The Heidelberg Exzellenz Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Heidelberg Exzellenz Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Heidelberg Exzellenz Hotel | Hotel in Heidelberg

| 8.6 (2319 Reviews) | Pet Friendly 5 Bathrooms 9 Guests

Weststadt Hotel | The Heidelberg Exzellenz Hotel

Hotel in Weststadt, Heidelberg

This nonsmoking hotel offers individually furnished rooms with free Wi-Fi. It is a 5-minute walk from Heidelberg’s old town and a 4-minute walk from trams. All rooms at The Heidelberg Exzellenz Hotel include a flat-screen TV with cable channels. A hairdryer is provided in the bathroom. The Heidelberg Exzellenz Hoteloffers a large breakfast buffet each morning. Many restaurants and cafés can be reached on foot. The tram stop at Adenauerplatz is a 4-minute walk from The Heidelberg Exzellenz Hotell. Trams run directly to Heidelberg Central Station.

The Heidelberg Exzellenz Hotel is located in Heidelberg.

This 48 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Pet Friendly, and several others. This is a 3 star rated property and has over 2319 reviews with the average score of 8.6 . Coming to Heidelberg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 48 Bedrooms Hotel if you want to learn more about this place in Heidelberg. These details are authentic, as they are provided by our partner, booking.com.

This The Heidelberg Exzellenz Hotel in Heidelberg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Heidelberg Exzellenz Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Pet Friendly

Transportation/Shuttle

Security/Safety

Business Services

Fireplace/Heating

Restaurant

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

General

Heating

Non-smoking rooms

Family rooms

Hypoallergenic room available

Wifi in all areas

Smoke-free property

Pet friendly

Guest Services

Airport shuttle (additional charge)

Airport shuttle

Meeting/Banquet facilities

Fax/Photocopying

Express check-in/out

Dry cleaning

Invoice provided

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.54

Location:

8.75

Staff:

9.24

Facilities:

8.68

Comfort:

8.84

Cleanliness:

8.94

Janina

Dec 11, 2025 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Solo Traveller

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room Room Type: Double Room Size: 18 m² 1 Queen bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Satellite channels, Telephone, iPod dock, TV, Flat-screen TV, Cable channels General Heating, Key card access, Iron, Hypoallergenic, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Trash cans Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only, Shower chair Food & Drink Bottle of water Room Amenities Socket near the bed, Non-feather pillow
Standard Single Room Room Type: Single Room Size: 10 m² 1 Twin bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Satellite channels, Telephone, iPod dock, TV, Flat-screen TV, Cable channels General Heating, Key card access, Iron, Hypoallergenic, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Trash cans Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only, Shower chair Food & Drink Bottle of water Room Amenities Socket near the bed, Non-feather pillow Layout Window
Studio (2 Adults) Room Type: Studio Room Size: 20 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Satellite channels, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels General Heating, Key card access, Iron, Hypoallergenic, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Trash cans Kitchen Microwave, Wine glasses, Electric kettle, Refrigerator, Kitchenware, Kitchenette, Stovetop Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only, Shower chair Room Amenities Socket near the bed, Non-feather pillow
Studio (1 Adult) Room Type: Studio Room Size: 10 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Satellite channels, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels General Heating, Key card access, Iron, Hypoallergenic, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Trash cans Kitchen Microwave, Wine glasses, Electric kettle, Refrigerator, Kitchenware, Kitchenette, Stovetop Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only, Shower chair Room Amenities Socket near the bed, Non-feather pillow
Family Studio Room Type: Studio Room Size: 21 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Satellite channels, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels General Heating, Key card access, Iron, Hypoallergenic, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Trash cans Kitchen Kitchen, Microwave, Wine glasses, Electric kettle, Refrigerator, Kitchenware, Kitchenette, Stovetop Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only, Shower chair Room Amenities Socket near the bed, Non-feather pillow

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USD141

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The Heidelberg Exzellenz Hotel | Hotel in Heidelberg

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Hotel in Weststadt, Heidelberg

Amenities

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